At Nuotao Outdoor, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what we collect, why we collect it, and how we use and protect your data.
Information We Collect
- Account information: name, email address, and password when you create an account.
- Order information: shipping address, billing address, phone number, and order history.
- Payment information: processed securely by our payment providers (Stripe). We do not store your card details.
- Technical data: IP address, browser type, device information, and cookies to improve your experience.
How We Use Your Information
- To process and deliver your orders, including shipping and updates.
- To provide customer support and respond to your inquiries.
- To improve our website, products, and services.
- To send you order notifications and, only with your consent, marketing communications.
Cookies
We use cookies and similar technologies to keep items in your shopping cart, remember your preferences, and analyze site traffic. You can control cookies through your browser settings.
Data Sharing
We do not sell your personal data. We only share data with trusted third parties that help us operate the store, such as payment processors, shipping carriers, and analytics providers, and only to the extent necessary to provide our services.
Data Security
We use industry-standard security measures, including SSL encryption, to protect your information during transmission and storage.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at support@nuotaooutdoor.com.
Contact Us
If you have any questions about this Privacy Policy, please contact us at support@nuotaooutdoor.com or write to us at Room 1201, 12/F, Central Building, 1-3 Pedder Street, Central, Hong Kong.